CPCook’s Best OfSearching, Collecting, Curating…Sharing

Privacy Policy

What we collect

Who else processes it

We use a small number of services to run the site. Each receives only what it needs to do its job: Supabase (database and file storage), Vercel (hosting), Stripe (payments), Postmark (email), Twilio (text alerts to the site owner), Calendly (booking) and Fathom (session recording and transcription, for coaching clients who have agreed to it).

Text messages and mobile numbers

Mobile numbers are never shared with third parties, and are never sold, rented or passed to anyone for marketing purposes. A mobile number held by this site is used only to contact the person it belongs to, or — in the case of the site owner’s own number — to alert him that a client is waiting on a response.

Message frequency: text messages sent by this site go only to the site owner, and are occasional — typically fewer than five per month. We do not send marketing texts to members or clients.

Message and data rates may apply. Reply STOP to any message to stop receiving them, or HELP for help.

What we do not do

We do not sell your information. We do not share it with advertisers. We do not use your uploaded documents or your coaching records for anything other than delivering the service to you.

Confidentiality of coaching material

Documents and session records belonging to a coaching client are visible to that client and to Jim Cook, and to nobody else. This is enforced by the database itself rather than by the pages in front of it.

Keeping and removing it

We keep your material for as long as you have an account, and while a coaching relationship is active. Ask us to show you what we hold, to correct it, or to delete it, and we will — write to jimcook@benchboard.com. Deleting your account removes your profile, your uploads and your coaching records.

Cookies

We set a cookie to keep you signed in. We do not use advertising or third-party tracking cookies.

Contact

Questions about this policy, or about anything we hold: jimcook@benchboard.com.